The other day I went in search of a thirtieth anniversary gift for my lovely wife. The gift buying journey was an interesting exercise on how marketing hasn’t changed a lot over 30 years and it highlighted how many businesses are still wasting opportunities and pissing off prospective customers.
I’m much the same as you, I like to save money however there is a bigger prize to be had that goes way beyond simply reducing prices. Marketing performance, complex supply chains and ever evolving technologies are the three main issues that make it too hard for the untrained person to make sense of, let alone unlock hidden value.
Online and offline marketing nowadays is much like the PC Vs Mac war that rages across the World and leads to many heated discussions around the water cooler.
It's tough in business, made even tougher when you operate in a competitive market. As a business owner you need to constantly work out your "competitive muscles" to stay ahead of the game. These three simple tactics will have your competitors wondering what hit them.
Most businesses put all of their efforts into getting new customers but forget the value of keeping great relationships with their existing client database. In most circumstances and most industries it’s a lot cheaper and a lot easier to up-sell or resell to existing clients than it is to try to find new clients.
Tracking your prospects - from first awareness of your brand through to making a sale - and then further purchases and referrals given is incredibly important. Done correctly it can get you more clients who spend more money. Done badly you may be losing some of the prospects you put a lot of effort into trying to reach in the first place. Below I outline a 6 step process that you can follow in boosting your nurturing efforts.
What is your new customer experience? Are you like most businesses, send a quick thank you email with an attached contract or invoice? How do you think your new customer feels about that email? Standing out from your competitors is a simple as thanking them properly.
We often have people tell us that they have tried brochure deliveries before - they’ve tried having pamphlets delivered into letter boxes but it doesn't work. It’s true that any marketing tactic implemented wrongly won't work but it is possible to use brochures as an effective lead generation source [...]
I spend a lot of time networking and a lot of time reading business forums and connecting with the business owners that I meet. A common question that people ask is how do I get my customers? It's a perfectly valid question. Without customers purchasing your product or service you don't have a business. If you're not making any money then you're very quickly going to go out of business.
It’s a fact. The search engines love content and the community you serve loves content that delivers value. By creating value delivering article and blog posts you can kill the “two birds with one stone”. The trouble is; creating articles can be a very time consuming process…until now. This article shows how I turn out 500 word “value delivering” articles in under 30 minutes.